A Step-by-Step Guide to Designing Your Customised Sommerlad Heritage Chicken Carton

Customised orders are available on a 6-8 week cycle. 

For those new to customising a chicken carton, here’s how it rolls.

You can choose as many cartons as you would like, and we can deliver them within a week after they arrive at the cold stores, them when you are ready.

How to do it:

1. Download the Sommerlad wholesale list here. This will contain items available to you that do not appear on the website. Choose your range of cuts and speciality items. You may order as much or as little as desired, as long as the carton is full. Make sure your order contains enough product to fill the box.
   Choose from 15-18kg for best value, or 7-8kgs if you have less space at home (whole chickens can not be included in the smaller cartons) because of their shape.
   Don’t panic if that sounds complex – I’ll help you if needed 🙂 
2. When you are ready to order, visit the customised carton tab on the website here.
3. Put any special requests in the ‘notes’ section of the order form. Don’t worry if you miss a bit, I will be in contact with you before the order is submitted to the farmers to make sure your carton is packed exactly how you want it to be.
4. Finalise the order and make your deposit. This secures your order with the producer, and gives the farmers an order number to identify the link between you, your carton, and the content. 
5. I will contact you within 24 hours of receipt of deposit to finalise your carton content. (Or, you can send your carton content list here, make sure you include your order number [begins with a W]. I will confirm or help you tweak to get the best bang for your buck.
6. Sit back and wait. I’ll let you know when the goods are ready to leave the farm, and within a week the cartons will be available for you.

What you can include:

Anything from this list: (full list of all cuts and costs here)

What it will cost:

Your carton total cost will be calculated by final weight per product at the per-product wholesale cost per unit , saving 30% off the RRP.

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Kim and Bryan process just 450 chickens a fortnight and these chickens are for all audiences from Brisbane all the way through to Adelaide and Perth, and all regions in between. To fill our orders, Kim and Bryan will start snap freezing product on each processing day slowly filling orders until delivery day.

Things to remember:

1. Your carton(s) must be filled. This ensures safe stacking during delivery and prevents damage.. Unstable cartons put everyone’s orders at risk, as a topple could lead to smashed cartons which are deemed undeliverable.
2. Flexibility is key. Some cuts (like wings) sell out faster than others. To avoid delays, always nominate a couple of flexi items you’re happy to swap in — for example:
      – “Please add Marylands if wings are low” or “Substitute drumsticks if needed.”
3. Any combination of chicken and chicken products can be done using this ordering system. 

Any questions at all – please contact me here.