A Step-by-Step Guide to Designing Your Customised Sommerlad Heritage Chicken Carton

How to Order a Customised Sommerlad Carton

Customised orders are available on a 6-8 week cycle.

For those new to customising a chicken carton, here’s how it rolls.

You can choose as many cartons as you would like, and we can deliver them within a week after they arrive at the cold stores, based around when you are ready to receive.

How to do it:

Step 1: Download the Wholesale List

Download the Sommerlad Public Wholesale List to access the full product range, including many items not shown on the website. You can order as much or as little as you like, as long as the carton is full. For best value, aim for 15–18kg. If you have less freezer space, 7–8kg minimum is available at a slightly different price point.

Step 2: Visit the Customised Carton Page and submit the order

Go to the customised carton tab on the website to place your order. Add any courier instructions or delivery preferences in the ‘notes’ section.

Step 3: Secure Your Carton with a Deposit

Once your order is submitted through the website, pay your deposit to secure it. This generates your order number (starting with a ‘W’), which links you to your specific carton and allows farmers to begin processing.

Step 4: Choose your Goodies

You may order as much or as little of each product as desired, as long as the carton is full. Make sure your order contains enough product to fill the box – and nominate a ‘flexi item’. Some cuts (like wings) sell quickly. To avoid delays, include a note like:– “Flexi item: Add Marylands if wings are low”; or “Flexi item: extra mince if room”

Add any special requests — things like preferred cuts, swap options, etc. If you miss something, don’t worry — I’ll be in touch before your order goes to the farmers to make sure everything is right. We’ll work together to get the best value and balance in your box.

To send me your carton content:

use order form attached to the product list, or
Simply reply to the order confirmation email with your chosen items — just make sure to include your order number (W#).

Either is fine!

Don’t panic if that sounds complex – I’ll guide you through it if needed. 🙂

Step 5: Sit Back & Wait

After your web order is submitted, and your deposit is received, I’ll be in touch within 24 hours to confirm your carton contents.

Once confirmed, your carton will be packed and snap-frozen on processing days, then held in our cold stores. You’ll receive an update as soon as your order is ready to leave the farm — typically within a 2-3 week cycle.

Your total cost is based on the final weight of each item at the wholesale rate per kg — saving around 30% off the retail price, and will be invoiced to your email address, less your deposit.

Kim and Bryan process just 450 chickens a fortnight and these chickens are for all audiences from Brisbane all the way through to Adelaide and Perth, and all regions in between. To fill our orders, Kim and Bryan will start snap freezing product on each processing day slowly filling orders until delivery day.

Any questions at all – please contact me here.

Thank you, Shirley, your work speaks for itself with the quality of the meat and also the helping along the way, constant contact about order and happy to help with all questions! What a fabulous way to save money and enjoy these chemical free, heritage chickens.